Refund & Cancellation Policy

1. 14-Day Money-Back Guarantee

We want you to be 100% satisfied with RankForge AI. If for any reason our platform does not meet your expectations, we offer a hassle-free 14-Day Money-Back Guarantee on all initial subscription plan purchases (Monthly or Annual).

If you request a refund within 14 days of your initial transaction, you will receive a 100% full refund with no questions asked.

2. Subscription Cancellations

You may cancel your recurring subscription plan at any time through your dashboard under Billing & Subscription or via the Paddle customer portal.

• Upon cancellation, your subscription will remain active until the end of your prepaid billing period.
• You will not be billed for subsequent billing cycles following your cancellation request.

3. How to Request a Refund

To claim a refund within the 14-day window, simply follow these steps:

1. Send an email to support@capilorix.store.
2. Include your account email address and Paddle Order/Invoice ID.
3. Our team will process the refund back to your original payment method (Credit Card, PayPal, Apple Pay, Google Pay) within 3 to 5 business days via Paddle.

4. Merchant of Record Guarantee

Our reseller partner Paddle.com acts as the Merchant of Record. In addition to our support team, Paddle provides customer support for order receipts, payment processing, and billing disputes.

5. Refund Support Contact